Privacy Policy
This Privacy Policy explains how Find a Funeral collects, uses, stores and protects your personal information when you use http://www.findafuneral.co.uk, submit an enquiry, request quotes, compare funeral services or interact with our website.
Find a Funeral is a lead generation and comparison website that helps connect consumers with funeral directors, funeral service providers and related businesses.
Who we are
Find a Funeral operates http://www.findafuneral.co.uk.
Contact Email: hello@findafuneral.co.uk
Registered Address:
Find a Funeral
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
For any privacy-related questions, please contact hello@findafuneral.co.uk.
Information we collect
We may collect your name, email address, telephone number, postcode, location information, enquiry details, funeral requirements, IP address, browser information, device information, website activity and communications with us.
How we use your information
We use your information to:
- Respond to enquiries
- Match you with funeral providers
- Generate quotes and service recommendations
- Improve our website and services
- Prevent fraud and misuse
- Manage customer support
- Comply with legal obligations
- Send marketing communications where permitted
Legal basis for processing
We process personal data under one or more of the following legal bases:
- Consent
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
Sharing your information
We may share your information with:
- Funeral directors
- Funeral service providers
- Cremation and burial service partners
- Technology and hosting providers
- Analytics providers
- Legal and regulatory authorities where required
We do not sell personal information.
Marketing
Where permitted, we may send information about services, offers and relevant providers. You can unsubscribe at any time by contacting hello@findafuneral.co.uk or using unsubscribe links provided in communications.
Cookies and tracking
Find a Funeral may use cookies, analytics platforms, conversion tracking tools and advertising technologies including Google Analytics and Meta technologies to improve website performance, understand visitor behaviour and support advertising campaigns.
Data Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, disclosure, loss or destruction.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce agreements.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Third Party Providers
When you submit an enquiry, your information may be shared with relevant funeral providers so they can contact you regarding your request. Those providers are responsible for their own handling of personal data under their own privacy policies.
International Transfers
Where service providers process information outside the UK, appropriate safeguards will be implemented to protect personal data in accordance with UK GDPR requirements.
Changes To This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on http://www.findafuneral.co.uk.
Contact Information
Find a Funeral
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: hello@findafuneral.co.uk