Informing Utility Providers After a Death
Bereavement Support Guides
Utility accounts often need to be updated following a death, particularly if the deceased lived alone or was responsible for household bills.
Which Providers Should Be Contacted?
Common examples include:
- Gas suppliers
- Electricity suppliers
- Water companies
- Broadband providers
- Telephone providers
Information You May Need
Prepare:
- Account numbers
- Property address
- Death certificate
- Contact details for the executor or next of kin
Possible Outcomes
Providers may:
- Transfer the account
- Close the account
- Freeze charges temporarily
- Update account names
If a Property Is Empty
Inform providers if the property is unoccupied.
This can help avoid unnecessary charges and ensure accurate billing.
Usually a copy is sufficient.
Yes, depending on occupancy.
Often.